We understand that you are eager to get your items as quickly as possible and we are working hard to get orders out on time to you.
We are operating behind schedule currently, due to the strict working restrictions that are in place to keep our team safe. We want to remain as transparent as possible about delays so that you can make informed decisions about purchasing during these times.
- This temporary measure will see extended shipping times*
- VIP Shipping is no longer available at the checkout. If you do need your garments for a particular date, please get in touch and we will do our best to accommodate your request: contact@xiicstore.com
- We are now operating with one shipping option per location – as this allows us to maintain order processing times and reduce delays.
*these shipping times may still be subject to delays, depending on the volumes of orders we are experiencing. This is because we make to order on our products.
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DELIVERY INFO:
There is no next day delivery or Saturday service. Al shipping information is excluding the time of making the garments.
Most used:
PostNL
The Netherlands: 2-3 Working days | € 6,95
Belgium: 3-5 working days | € 9,95
Luxembourg: 3-5 working days | € 10,95
Germany: 3-7 working days | € 13,95
UK 3-7 working days | € 14,95
International: Working Days, varies by Country and carrier | € 14,95 – 29,95
DHL
The Netherlands: 2-3 Working days | € 8,95
Belgium: 3-5 working days | € 11,95
Luxembourg: 3-5 working days | € 13,95
Germany: 3-7 working days | € 13,95
UK 3-7 working days | € 15,95
International: Working Days, varies by Country and carrier | € 15,95 – 34,95
DELIVERY SERVICE
All our (international) deliveries are handled by PostNL, DHL, UPS, FedEx, DPD, TNT, and More.
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in the carrier makes sure to leave a card so that a re-delivery can be arranged, or you can collect from the depot or pick up point.
For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination. At XIIC we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.